Is VoIP Really Worth the Trouble?
Get answers to your biggest voice over IP FAQ and hear how VoIP can improve communications and flexibility in your business. (1:54 min)
Voice over IP FAQ provides answers to questions that small businesses frequently ask about Voice over Internet Protocol (IP) and unified communications. Our Voice over IP FAQ explains the differences between VoIP and unified communications, the benefits for small businesses, and the equipment you’ll need.
Voice over IP FAQ: What is VoIP?
VoIP technology enables you to make and receive telephone calls over a broadband Internet connection instead of over a traditional phone line.
Voice over IP FAQ: How Does it Work?
With VoIP, voice traffic is converted into data packets and transmitted over the public Internet and/or over a private IP network. When you call a landline or cell phone number, the data packets are converted to a regular telephone signal before they reach the party you’re calling.
Voice over IP FAQ: How is it Different from Unified Communications?
VoIP refers to a basic Internet-based telephony system. Unified communications is more advanced. Among unified communications’ many advantages are sophisticated call center features; conferencing that combines voice, data, video and desktop sharing; and presence—the ability to instantly determine the availability of others within your company.
Voice over IP FAQ: What Equipment Do I Need?
For a basic VoIP system, all you need are a broadband Internet connection and a VoIP-enabled phone; a traditional phone connected to an adapter; or a computer with VoIP software.
Many businesses are now using VoIP and unified communications on their own private networks. Telephony systems residing on private networks have better security and quality than those that operate strictly over the public Internet. With VoIP or unified communications on a private network, you can prioritize voice over other types of traffic on your network, to ensure the best possible audio quality.
Voice over IP FAQ: What Are the Benefits?
Reduced local and long-distance charges
One network to manage for both voice and data, instead of two
Reduced travel costs–thanks to online conferencing—easy-to-use video calls, and other collaboration tools
Easily make adds, moves, and changes to the small business phone system as needed
Employees have more ways to stay connected and customers can reach them more easily
Take all of your phone system’s features with you for use at home, at the office, or on the road
Source: Cisco small business VoIP FAQ
Revolutionary changes have occurred in the telecommunications and information technologies. Mitel is at the leading edge of convergence between these fields with their Voice over Internet Protocol (VoIP) phones.
The difference between a VoIP system and a traditional system is that VoIP systems are digital and traditional ones are analog. When you speak into a VoIP phone, your voice is converted to an electronic signal which is then broken down into packets, compressed, and sent toward their final destination by various routes depending on the most efficient paths on your data network or the internet. At the receiving end, the packets are reassembled, decompressed and converted back into a voice signal by hardware and software.
The Mitel VoIP phones we carry are supported on Mitel PBX platforms. For more information on these feature-rich phones, please click on the links below. Please note – these VoIP telephones are NOT compatible with other non-Mitel VoIP equipment.
The 5300 series of VoIP phones for Mitel PBX platforms represents the cutting edge in Voice over IP technology. Packed with all the business communications features one expects in a high-end business phone, Mitel went even further and provided enhanced features with an intuitive user-interface to make these phones very user-friendly. With up to 48 programmable feature buttons, these VoIP phones give you full control over your telecommunications environment.More Information
The 5200 series of VoIP phones for Mitel PBX platforms represents the cutting edge in Voice over IP technology. Packed with all the business communications features one expects in a high-end business phone, Mitel went further and provided enhanced features with an intuitive user-interface to make these phones very user-friendly. With up to 24 programmable feature buttons, these VoIP phones give you full control over your telecommunications environment.More Information
If you already have a Mitel PBX and are looking for a “wholesale direct” source for your Mitel IP phones, Supersets, system cards, etc., be sure to visit our website for more information.