Small Business Phone Systems

The problem I’m about to describe is probably partly my fault, but I’ll ponder it anyway.

Why is it that people are still purchasing Nortel 3×8 phone systems?

I mean, they are good systems and all, and I’m sure there are people who genuinely need them, but there are so many other options out there that are frankly speaking, pretty damn good options that are less expensive than Nortel’s offerings that, well, I’m a little amazed.

Now, to be fair to my boss, he’s built his business on Nortel products. So, that’s what you’ll see on the homepage of the site. However, we also offer Avaya – which has made the leap to the front page as well.

Some of the smaller systems are pretty good though, so I’d like to shed a little light on them.

The first is anything by TalkSwitch. This is a great analog phone system with everything you can think of built in. Voicemail. Auto-attendant. The amazing “track-you-down-at-any-number-you-can-be-reached-at” feature (one of my favourites) plus a whole bunch more. It works with any analog phone, or you can buy TalkSwitch phones to go with the system.

Oh – and if you purchase the optional VoIP module, suddenly you have a VoIP phone system at a very low price compared to anything from Nortel.

TalkSwitch phone systems – ideal for small business owners.

For those who are planning their data network to do data AND voice, there’s the really simple Venture IP phone system. Really straightforward – buy ONE Venture IP Gateway (supports up to four incoming lines). ADD Venture 480i IP phones anywhere on the LAN. The phones automatically find the gateway and configure themselves with an extension AND they find all the other phones on the LAN and configure themselves together. Add up to 200 phones on the LAN and you’re all set.

This system also comes with voicemail, auto-attendant etc., which are EXTRA features on most mainstream phone systems.

I personally think these phone systems are really great values for small business owners. Both are produced by well-established companies so there’s really nothing to worry about from a “fly-by-night” perspective. Just something for everyone to think of in the new year, especially if you’re just starting a business.

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