Tag Archives: phone system

NEC Adds 9.5″ SV9100 Chassis For Small Business Clients

NEC recently added the smaller 9.5″ SV9100 phone system chassis, matching it’s predecessor, the 9.5″ SV8100 cabinet for small business customers.

NEC SV9100 9.5 inch chassis

Compact NEC SV9100 9.5″ Chassis for Small Business

Telephone Magic Inc. has been installing these smaller chassis SV9100 systems for a few months now and the verdict is in… WE LOVE IT! The 9.5″ chassis offers small businesses a cost-effective way to get the high end features of the award winning NEC SV9100 platform.

While the SV9100 is based on the solid foundation of the SV8100 platform, it has a much more powerful processor. It does away with the need for the PZ-VM21 Voice Mail card holder and the PZ-ME50-US Expanded Memory card, The InMail voice mail packake is now stored on a micro SD card which clicks right into a slot on the main control card (GCD-CP10). Like the SV8100, this system is hybrid in nature. It handles both digital and IP phones, has the capability to network between sites and add SIP trunks as bandwidth grows and QoS become more stable.

NEC UT880 tablet tepehone

The UT880 combines the ease of a touchscreen tablet and a familiar telephone keypad!

Customers are RAVING about the new UT880 Tablet Phone which combines the look and feel of a tablet with a standard telephone handset interface. This phone terminal combines touchscreen capabilities with a familiar phone keypad and video options – it is simply breathtaking!

NEC’s UT880 Universal Client is a multiline telephone application that emulates an NEC 32-line DESI-less telephone, comes standard in the SV9100’s user licensing packages. The interface of the UT880 Universal Client is designed to improve the overall user experience, while remaining intuitive—with no extensive training needed. You can see at-a-glance if you have new voice or instant message notifications, missed calls, meetings and new emails plus it provides access to all of the standard system features.

The UT880 and NEC's SV9100 create a powerful combination of innovation and user features!

The UT880 and NEC’s SV9100 create a powerful combination of innovation and user features!

Additionally, the UT880 enables access to the UC Suite Client – corporate directory, presence, instant messaging, unified messaging and call control – right on your desktop phone.

When NEC first release the SV9100 they created the UNIVERGE SV9100S and SV9100E Communications Servers. While they are both robust, feature-rich, Unified Communications enabled systems that are ideal for small and medium-sized businesses, the added introduction of the 9.5″ chassis offers the smallest of business clients to take advantage of the powerful SV9100 platform. Each server is designed to help solve today’s communications challenges and is built with your migration path in mind, so you can scale your communications as your business grows.

Because it is so future friendly and upgraded by frequent software improvements, NEC's SV9100 is likely the LAST communication system your business will ever purchase!

Because it is so future friendly and upgraded by frequent software improvements, NEC’s SV9100 is likely the LAST communication system your business will ever purchase!

The one thing we love about NEC’s SV9100 is that it is likely the last communication system your business will purchase. Unlike previous “in the box” phone systems that had a certain amount of set features that became antiquated and redundant over time, the SV9100 is future friendly – it’s a server that will regularly be improved going forward via software updates. As new features are invented and brought to market they will become available to your business team as you keep your SV9100 current with the latest Software Assurance,

The SV9100 also comes with a simplified user-licensing structure, which allows you to only pay for what your business needs, as you need it. Gone are the days of paying for 40 voice mail boxes when all you needed was six! Gone are the days of having to buy voice mail ports to be able to handle more calls. This system is provisioned for sixteen ports that will handle as many or as few calls as necessary. The SV9100 also easily integrates with your existing NEC technology.

In short, we are VERY impressed with the SV9100 communication system, and our initial experience with it tells us you will never regret a move to this platform. It is built on a solid foundation and will grow in just about any way you wish as your business changes and expands.

NEC SV9100 phone system

Telecom News from NEC ~ The SV9100 is Here!

They’re here! NEC has announced the release of their new line of PBX systems, including the SV9100, which was designed as an upgrade path for the current SV8100 phone platform. The SV9100 supports up to 1,360 ports but a scaled down version supprts up to 48 ports for small businesses.

The SV9000 phone systems also have two new phone series. The new IP telephones are the DT800 series, replacing the DT700 sets, while the look-alike digital models are now called DT400 sets, replacing the DT300 phone series. The IP models now boast Gigabit models that sell for little more than 10/100 models, a big change from the Gigabit adapters NEC formerly required. Also, the digital models will sell at the same price points as the 10/100 IP models, and both product lines include 12, 24, and 32-button models with a choice of black and white or color displays.

nec-dt-400-dt-800-phones

The new NEC DT400 digital phones and DT800 IP telephone sets make the SV9100 even more powerful!

Also announced was the touch-screen Android-based UT880. This is a video-capable desk set (the tablet component is not removable) whose screen presents a typical DT-Series interface. One interesting feature, addressing the concern that hackers could potentially take control of the camera, is a manual switch that buries the camera’s lens behind a physical shroud when not in use.

The new NEC UT880 is an awesome communication tool for the busy executive!

The new NEC UT880 is an awesome communication tool for the busy executive!

NEC plans to open its own app store for the UT880, which will offer enterprise-oriented vetted apps to protect against malware, which seem like a prudent idea. Partnering with a mainline Android supplier like Samsung may have been a wise choice, as Samsung is years ahead of all of the UC suppliers when it comes to delivering what enterprises need in mobile devices.

Clearly malware is an issue with Android devices. In a 2014 report, Cisco Systems indicates that, “Ninety-nine percent of all mobile malware in 2013 targeted Android devices. Android users also have the highest encounter rate (71%) with all forms of web-delivered malware.”

Unfortunately, Apple’s tightly controlled developer environment leaves Android as the only available platform for mobile O/S-based desk sets. To address the malware threat, Samsung has come up with its own enhanced security mechanisms with its KNOX offering. Samsung will also be offering its own enterprise app store. I’d prefer to be tied into that Samsung ecosystem, rather than trying to crack the Android nut on my own.

NEC has also developed the DT770G iPad cradle with talk of potentially significant enhancements. The DT770G includes an app that emulates a PBX station, and the cradle connects the iPad via Bluetooth and provides a handset and speakerphone.

The DT770G operates over the customer’s in-house Wi-Fi network. That means that the Wi-Fi infrastructure will need to be voice-capable, but as the device is stationary, at least it will not face the problems we have seen with access point-to-access point handoffs. As the docks use the iPad’s Wi-Fi interface, they operate on 2×2 802.11n radio interface. NEC was talking about an enhancement that would allow the iPad to operate over an Ethernet connection when docked, and over Wi-Fi when mobile, but no date for this feature has been announced.

NEC also has a range of DECT-based wireless devices, including a communication badge, that would be capable of dialing a single pre-programmed number with the push of a button. They have also created a prototype of an Android-based smartphone-like device that would support voice over DECT and data over Wi-Fi.

NEC has demonstrated its’ WFAZ wireless adapter. The WFAZ can attach to any of NEC’s IP desk sets and allows it to operate over a Wi-Fi network. This could be a handy way to install stations in areas where it is difficult or expensive to install cable drops, assuming there is adequate Wi-Fi coverage. A PC can be connected to the data port on the IP desk set, allowing for voice and data support over the Wi-Fi connection.

NEC’s dealers like Telephone Magic Inc. love all the new developments from our primary phone system supplier. Business has been strong and we are very enthusiastic about all of the new developements in the product pipeline. However, mobility continues to confound the UC market, so it may be some time before we see tangible benefits and significant revenues coming out of the mobile side of UC.

Telephone Magic’s New websites are “LIVE”!

Well, the day has finally arrived!

Telephone Magic has been around for a while ~ we are celebrating our 25th Anniversary as the actual day approaches this coming February. After years of being a leader in online sales of Nortel, Avaya, Mitel, Plantronics, Polycom, and Aastra products, and having added lines such as NEC and Cisco in recent years, we are tremendously excited to announce that our Web 2.0 deployment is now complete and “LIVE” on both our US/International and Canadian websites.

As part of this large deployment, Telephone Magic has made it easier for our existing and new clients to navigate our site, contact us, and get fast and convenient quotes on the business telecom products they need.

We now have “Live Chat” on our site which allows quick questions to be answered without the need to pick up the phone. Our Toll-Free number is prominently displayed on the site as well for fast phone quotes. We also now have an “Express Quote” feature that allows for quick and easy quote requests. When a visitor does not have enough time to use the quote cart feature or cannot find the item they are looking for, Express Quote will bypass the time required to search the site.

Our new Web 2.0 has also spelled the END of the off-site Blog! Now all our new Blog posts and content is right here on our main site.

With the deployment of our new web design, Telephone Magic has come full circle and find ourselves even more dedicated to our business customers and dealer clients. We appreciate your feedback regarding our new website look and feel.