Category Archives: Avaya BCM

Telephone Magic YouTube Videos – More "Telecom Tips"

Telephone Magic YouTube.com channel “Telecom Tips” series now includes a new video post:

The Nortel / Avaya 1100 Series IP Internet Telephones are supported by a variety of Nortel Networks communication systems: BCM 50 R3.0 or later, Nortel Communication Server 1000 with backward compatibility to R4.0, Nortel Communication Server 2100 (initial support with Release SE10), Nortel Communication Server 2000 (SN09U and later), Supported on Media Gateway 1000B Expansion Chassis, Survivable Remote Gateway 50 (R3.0 and later).
These phones are prominently featured in the HBO TV Series “The Newsroom” starring Jeff Daniels.
Originally manufactured by Nortel for the BCM and Communication Server lines, these IP phones are now branded by Avaya as part of the SMB portfolio merger.

In Our 25th Year, it’s Exciting Times at Telephone Magic!

Wow! It is hard to believe but we are in our 25th year in business at Telephone Magic Inc. One might think it would be time to sit back and enjoy the fruit of our success, but I have not been this busy in about nine or ten years. But it is FUN. So many exciting things are happening in and around our company.

We are now well into a website redesign that will bring us up to Web 2.0 standards. The new site will sport a beautiful graphic design, easy to navigate menus, online chat with “live” quotes, and an “Express Quote!” option available from any page of our site.

We carry more products today than ever before and more product lines are being added every day. If you don’t see it, we probably have it. If we do not have it, we will get it for you fast. From systems, phones, and equipment for Avaya IP Office IP500, to the Avaya BCM and Definity PBX. From Nortel Norstar and BCM 50 and 450, to Meridian 1 / Option 11C PBX. From NEC’s SV8100 phone system to Mitel, Cisco IP, Polycom, Plantronics, Teledex, Scitec, TeleMatrix, EnGenius and more. We carry it all!

The thing we are most proud of is the fact that we actually establish RELATIONSHIPS on the web. That is something that is considered very rare with this saturated world we live in online.

At telephone Magic we are also doing our darned best to build real interaction in the Social Media world. We have lots of exciting things planned for YOU if you FOLLOW US on Facebook, Twitter, Google+, LinkedIn, and most recently Pinterest. Be sure to use the handy links on the right side of our Blog page, Follow Us, and stay tuned for some cool and fun activities, contests, and product and site news.

At this time, we would like to thank YOU, and all of our clients, both present and past, for helping us build towards our 25th Anniversary early in 2014!

Keeping up with the Social Media "Jones’s" a Full Time Job

At Telephone Magic, we sell business phones at wholesale prices.

We are currently in our 25th year in business and we love what we do – it’s exciting, always changing, we get to work with cutting edge phone system technology from worldwide leaders such as Avaya, NEC, Cisco, and Nortel.

Nortel BCM50 Avaya BCM telephone systemThe new world of Internet marketing does not just require additions, changes, and updates of HTML code and pages for our websites though. Now as much time is being spent updating the many and varied sources of Social Media Marketing.

Like other savvy and successful online companies, Telephone Magic is on Facebook, Twitter, LinkedIn, Google+, Pinterest, and – oh yes – we also Blog!

Don’t get me wrong, it’s actually quite a bit of fun reaching out and touching the people who utilize our business telephone products every day in their day to day life. We appreciate our clients and we strive to give them the best personalized service in the industry. We feel, more than others, we create long-lasting relationships with our customers and they tend to come back time and time again due to the personalized rapport we forge with them.

On the other hand, Social Media is, in itself, a full time job, equal to, and in many cases, much more work than our websites they drive. I am certain many of you, as small, medium, and even large businesses, struggle to find the time in the day to juggle all of their social media sites, trying to be as responsive as possible while also trying to get their regular work done in a timely fashion.

I have talked to many business owners/managers/CEO’s that wonder how anyone is supposed to do all that social media demands without employing the full time efforts of a dedicated person. No doubt, it is tough. On one hand you don’t want to drop the ball, fail to make regular posts, and not get back to potential customers when they come knocking at your various social media outlets. On the other you have to deal with real world financial constraints driven by the economy which prevent you from carving out yet another salary from a potentially diminishing pie.

On top of this, your products are almost always evolving and new information is coming out regularly and needs to be updated on your actual website. Now let us try to keep up with as much of that work as possible to ensure the site you wish to promote with all your social media venues is not itself becoming stale and outdated, causing it to fall in the rankings of our friends at Google, and other search engines.

The Social Media challenge is certainly a real one and we all have to either deal with it in the best way we can with the limited time we have or, God forbid, simply ignore it and the world around us that has embraced and promoted it. Right, that is not an option. Time to get back to our Facebook page!

Nortel / Avaya BCM IP Phone Systems for Small Business

Nortel BCM Business Communications Manager Avaya BCM 50 450

Nortel BCM

 Advanced IP Communications Solutions
for Single-Site and Multi-Site Businesses


Click here for the Nortel BCM system / accessories you require:

BCM 50 | BCM 50 Key Codes | BCM Media Bay Modules
BCM 450 | BCM 400 | BCM 200

The Nortel Business Communications Manager, or BCM as it is widely known, delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy.
The BCM 50 is a fantastic way for small businesses to take advantage of IP phone technology (3-20 and up to 40 users). The BCM 450 is for larger businesses and extends the BCM VoIP experience to a larger scale (from 30 up to 250 users).
Leveraging existing Meridian, Norstar, and Succession 1000 investments, Nortel BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.>

Nortel Avaya BCM 50

Nortel / Avaya BCM 50

The Nortel Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 stations, yet can grow to serve more than 40.  With an easy-to-use and highly flexible architecture, the Business Communications Manager BCM 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations. The BCM 50telephone system is a fantastic package that delivers small/medium-sized businesses and branch offices with converged voice and data solutions, allowing for a choice of an IP enabled or pure IP strategy. The Nortel Business Communications Manager 50 Telephone System offers a host of valuable features including IP telephony, unified messaging, call center applications, and many more.

Nortel BCM 50 BCM50 Key Codes Licensing

Nortel BCM 50 Key Codes

The Nortel BCM 50 can be expanded in numerous ways with Nortel BCM50 Key CodesBCM 50 Key Code Authorization Licenses include: Digital Station Port Key CodesAnalog Station Port Key CodesIP Telephony Client Key Codes,Analog Trunk Port Key CodesExpansion Port Key Codes,Voice Messaging Key CodesUnified Messaging Key Codes,VoIP Gateway Trunk Key CodesNetworking Key CodesFax Software Key CodesCall Center Key CodesLAN CTE Key CodesBCM50 Intelligent Contact Centre and Network Configuration Manager Key Codes.

Nortel BCM Media Bay Modules

Nortel BCM Media Bay Modules

The Nortel BCM 50/450 Media Bay Modules were designed to expand your BCM system for trunks and stations. The BCM can be expanded in numerous ways with Nortel BCM 50/450 Media Bay Modules including: 4×16 Combo8×16 ComboADID4 and ADID8ASM8+CTM4 and CTM8DTMDDIM,BRIDSM16+ & DSM32+GATM4 and GATM8GASM8, R2MFC, and FEMNortel Avaya Media Bay Modules serve a variety of Expansion requirements. From the BCM 50 Expansion Unit to the larger basic BCM Expansion Cabinetand expansion cabinets with various Power Supply options, including the BCM Expansion Universal Power and BCM Expansion Redundant Power models. Expansion Cabinets connect to the main BCM system base unit with a DS256 cable.

Nortel Avaya BCM 450

Nortel / Avaya BCM 450

The Nortel Business Communications Manager 450 unified communications capabilities include unified messaging, message forwarding*, Meet-Me Conferencing, Computer Telephony Integration (CTI) and Intelligent Contact Centre functionality to connect people quickly – enabling businesses to gain a competitive edge in an environment where speed, simplicity and savings are integral to success. Other advanced applications of the BCM 450 include robust telephony features, voice messaging, IP networking, Internet access, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 450 enables mid-size sites to benefit from convergence capabilities that were previously only available to much larger organizations.

Nortel BCM 400

Nortel BCM 400

The Nortel Business Communications Manager 400 is an all-in-one platform providing business communication needs to small and mid-sized businesses or branch offices with 30 – 200 digital users or 90 IP telephone users. The Nortel BCM 400 delivers complete, integrated converged voice and data services – using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 400 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Nortel BCM 200

Nortel BCM 200

The Nortel Business Communications Manager 200 is designed to supply complete voice and data services to smaller sites of 20 to 32 users in a compact, cost-effective, easy-to-manage platform. The Nortel BCM 200 telephone system is a fantastic package that delivers small/medium-sized businesses and branch offices with converged voice and data solutions, allowing for a choice of an IP enabled or pure IP strategy. The Nortel Business Communications Manager 200 offers a host of valuable features including IP telephony, unified messaging, call center applications, interactive voice response and many more. The Business Communications Manager offers key technologies that can help your business compete more effectively, including support for both IP and digital telephony, interactive voice response, auto attendant, unified messaging, and more. The Nortel BCM allows you to use Nortel Norstar T-Series digital phones or migrate to newer Nortel IP phones as your office grows.



Nortel BCM Features & Benefits:

  • Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
  • Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
  • Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
  • Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
  • Unparalleled telephony features – with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
  • Full suite of applications – including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.

The Nortel Business Communications Manager
The unified communications solution that gives you an edge on your competition!