Say goodbye to Avaya IP Office 8.0 and 8.1 ~ IP Office 9.0 is here and promises to deliver a slew of new features and upgrades to your Avaya IP 500 V2 phone system!
The Avaya IP Office 9.0 communications system provides you with a unified communications system to help ensure you’re managing your communications effectively and efficiently. Once you’ve chosen the right Avaya IP Office communications system for your business, you then simply select any additional user functionality you need from the following:
Mobile Worker (BYOD is here!)
It is all about BYOD (Bring Your Own Device) these days! Make any mobile phone an extension of the office phone system—complete with call handling features and speed dials. Know that when customers call, they are dialing your business numbers, not your employees’ personal numbers.
Power User (Is this YOU?)
Users control office communications using an IP phone, cell phone or laptop. Users receive all their messages – voice, email, and fax – in a single inbox (Unified Communications), and are automatically notified of important messages. Set up conference calls on the fly, and have calls ring simultaneously on both mobile and desk phones.
Teleworker (Remote Connectivity)
Give teleworkers—employees who work remotely full-time—the same phone and functionality they’d have in the office. Users connect their phones to the company’s phone system via a virtual private network. And because it all goes through the IP Office system, you can hire talent from anywhere and save money.
Help receptionists manage high call volume from their PCs. Streamline call handling with easy point-and-click call controls. A list of incoming calls and call status displays on the PC screen. Integrate with commonly used database software. Monitor all office extensions. Have one receptionist provide coverage for multiple offices.
Here are some helpful Avaya guides to allow you to further understand the new features and impact of IP Office 9.0:
DECT – D100 SIP Wireless Terminal User Guide
Flare – Using Avaya Flare Experience for Windows
Flare- Using Avaya Flare Experience for iPad Devices
CCR – Using Customer Call Reporter 9.0
CCR – Customer Call Reporter Custom Report Walk Through
one-X Portal – Using one-X Portal for IP Office
Softphone – IP Office Softphone User Guide (Windows)
Softphone – IP Office Softphone User Guide (Mac)
one-X Mobile – Using one-X Mobile Preferred for IP Office on Apple
