Category Archives: NEC digital phones

NEC’s Latest Digital Phones Continue a Feature Rich Tradition

NEC DT500 Series Desk Telephones have every business office user covered

To facilitate smarter work environments, NEC developed the next generation of desktop telephones – the DT500 digital phone series, which are supported on the Univerge SV9000 Series platforms, including the SV9100 phone system.

NEC’s innovative DT500 digital desktop telephones design is intended to delivery maximum deployment flexibility. A wide range of choices allow for multiple desk phone combinations that fit any and all business niches or personalization requirements.

From a 6-button phone for common areas such as a lobby, lunchroom, or hallway, to a robust reception workstation with one-touch access to every extension in the building, NEC has your corporate office covered.

NEC’s DTK 500 Series phones include the DTK-12D-1P Executive Display Phone

The latest edition digital desk phones from NEC (DT500 Series) include two telephones with large displays – the 12-button DTK-12D-1P set, and the 24-button DTK-24D-1P telephone. There is also a 6-button option, the DTK-6DE-1P phone, with applications in Hospitality, as a second guestroom phone or lobby phone; Education, as a classroom phone; Retail, as a point of sale phone; Healthcare, as a patient room phone; and General business, as an entry-level, digital phone.

The DTK-24D-1P desk phone has 24 one-touch Presence / Intercom keys, usable for ANY phone system feature

Further desk phone customization is possible with NEC’s DCK-60-1P 60 Button DSS Console and 8LK-KP 8-Button Key Assembly – both of which are compatible with NEC Univerge digital and the DT900 Series IP phones. You can add the 8-button 8LK-KP module to the right side of your 24 button DTK phone to increase the set capacity to 32 one-touch presence, intercom, or feature keys.

Similarly, you can add the 60-button DCK-60-1P DSS Console to your 24-button DTK telephone to turn it into a full-fledged reception extension. The one-touch keys can be utilized as your choice of either one-touch presence, intercom, or transfer keys (for both inside extensions and outside mobile phones), or as feature access buttons.

With well over 30 years of experience serving our international client base, Telephone Magic Inc. is your “One-Top Telecom Shop” for wholesale NEC business phones, including the DT500 Series Digital telephone sets. Be sure to contact us Toll-Free at 855-929-9199 today for an up the the moment quote of your current phone requirements.

Business Phone Systems: Niagara Clients Receive up to $2,500 Trade-In Credit!

Telephone Magic Inc. is fast approaching its’ 30th Anniversary of telecom excellence. To celebrate, we have created a phenomenal business phone system promotion with NEC!

NEC SV9100 business phone system, voice mail, and accessories

It’s time to emerge from the communications Dark Ages with a new Smartphone Integrated NEC telephone server!

When you trade in your tired, old Nortel Norstar (or other legacy brand) business phone system, you will receive up to $2,500 towards the purchase of a new NEC phone and voice mail server.

Come out of the communications DARK AGES and get features such as Smartphone Integration with voice mail to email, mobile extension, multi-line client Apps (Android and Apple), Call Recording, and much more.

Telephone Magic Inc. is celebrating it’s 30th Anniversary and for a limited time we are offering a FREE, no-obligation Site Surveyfor local clients ($100 value) and FREE Professional Auto Attendant Greetings ($349 value) for new system purchases. Other options include Battery Back-Up, a 5-Year extended hardware warranty, and customized On Hold Messages.

NEC SV9100 phones close up pictures

NEC phones offer a sleek and sophisticated user interface with large displays and easy access to the many features you use every day.

This package enters “too good to be true” status with NEC providing nationwide “Below Prime” financing, which ensures you won’t have ANY up-front costs at all when you replace your old office telephone system!

Call is TODAY in Niagara at 905-356-9199 or Toll-Free at 1-855-929-9199 to arrange an complimentary appointment. We will quickly evaluate your EXACT requirements and provide you with everything you need to break free from 1980’s technology and join the Hybrid IP revolution with NEC.

NEC Adds 9.5″ SV9100 Chassis For Small Business Clients

NEC recently added the smaller 9.5″ SV9100 phone system chassis, matching it’s predecessor, the 9.5″ SV8100 cabinet for small business customers.

NEC SV9100 9.5 inch chassis

Compact NEC SV9100 9.5″ Chassis for Small Business

Telephone Magic Inc. has been installing these smaller chassis SV9100 systems for a few months now and the verdict is in… WE LOVE IT! The 9.5″ chassis offers small businesses a cost-effective way to get the high end features of the award winning NEC SV9100 platform.

While the SV9100 is based on the solid foundation of the SV8100 platform, it has a much more powerful processor. It does away with the need for the PZ-VM21 Voice Mail card holder and the PZ-ME50-US Expanded Memory card, The InMail voice mail packake is now stored on a micro SD card which clicks right into a slot on the main control card (GCD-CP10). Like the SV8100, this system is hybrid in nature. It handles both digital and IP phones, has the capability to network between sites and add SIP trunks as bandwidth grows and QoS become more stable.

NEC UT880 tablet tepehone

The UT880 combines the ease of a touchscreen tablet and a familiar telephone keypad!

Customers are RAVING about the new UT880 Tablet Phone which combines the look and feel of a tablet with a standard telephone handset interface. This phone terminal combines touchscreen capabilities with a familiar phone keypad and video options – it is simply breathtaking!

NEC’s UT880 Universal Client is a multiline telephone application that emulates an NEC 32-line DESI-less telephone, comes standard in the SV9100’s user licensing packages. The interface of the UT880 Universal Client is designed to improve the overall user experience, while remaining intuitive—with no extensive training needed. You can see at-a-glance if you have new voice or instant message notifications, missed calls, meetings and new emails plus it provides access to all of the standard system features.

The UT880 and NEC's SV9100 create a powerful combination of innovation and user features!

The UT880 and NEC’s SV9100 create a powerful combination of innovation and user features!

Additionally, the UT880 enables access to the UC Suite Client – corporate directory, presence, instant messaging, unified messaging and call control – right on your desktop phone.

When NEC first release the SV9100 they created the UNIVERGE SV9100S and SV9100E Communications Servers. While they are both robust, feature-rich, Unified Communications enabled systems that are ideal for small and medium-sized businesses, the added introduction of the 9.5″ chassis offers the smallest of business clients to take advantage of the powerful SV9100 platform. Each server is designed to help solve today’s communications challenges and is built with your migration path in mind, so you can scale your communications as your business grows.

Because it is so future friendly and upgraded by frequent software improvements, NEC's SV9100 is likely the LAST communication system your business will ever purchase!

Because it is so future friendly and upgraded by frequent software improvements, NEC’s SV9100 is likely the LAST communication system your business will ever purchase!

The one thing we love about NEC’s SV9100 is that it is likely the last communication system your business will purchase. Unlike previous “in the box” phone systems that had a certain amount of set features that became antiquated and redundant over time, the SV9100 is future friendly – it’s a server that will regularly be improved going forward via software updates. As new features are invented and brought to market they will become available to your business team as you keep your SV9100 current with the latest Software Assurance,

The SV9100 also comes with a simplified user-licensing structure, which allows you to only pay for what your business needs, as you need it. Gone are the days of paying for 40 voice mail boxes when all you needed was six! Gone are the days of having to buy voice mail ports to be able to handle more calls. This system is provisioned for sixteen ports that will handle as many or as few calls as necessary. The SV9100 also easily integrates with your existing NEC technology.

In short, we are VERY impressed with the SV9100 communication system, and our initial experience with it tells us you will never regret a move to this platform. It is built on a solid foundation and will grow in just about any way you wish as your business changes and expands.

NEC SV9100 phone system

Telecom News from NEC ~ The SV9100 is Here!

They’re here! NEC has announced the release of their new line of PBX systems, including the SV9100, which was designed as an upgrade path for the current SV8100 phone platform. The SV9100 supports up to 1,360 ports but a scaled down version supprts up to 48 ports for small businesses.

The SV9000 phone systems also have two new phone series. The new IP telephones are the DT800 series, replacing the DT700 sets, while the look-alike digital models are now called DT400 sets, replacing the DT300 phone series. The IP models now boast Gigabit models that sell for little more than 10/100 models, a big change from the Gigabit adapters NEC formerly required. Also, the digital models will sell at the same price points as the 10/100 IP models, and both product lines include 12, 24, and 32-button models with a choice of black and white or color displays.

nec-dt-400-dt-800-phones

The new NEC DT400 digital phones and DT800 IP telephone sets make the SV9100 even more powerful!

Also announced was the touch-screen Android-based UT880. This is a video-capable desk set (the tablet component is not removable) whose screen presents a typical DT-Series interface. One interesting feature, addressing the concern that hackers could potentially take control of the camera, is a manual switch that buries the camera’s lens behind a physical shroud when not in use.

The new NEC UT880 is an awesome communication tool for the busy executive!

The new NEC UT880 is an awesome communication tool for the busy executive!

NEC plans to open its own app store for the UT880, which will offer enterprise-oriented vetted apps to protect against malware, which seem like a prudent idea. Partnering with a mainline Android supplier like Samsung may have been a wise choice, as Samsung is years ahead of all of the UC suppliers when it comes to delivering what enterprises need in mobile devices.

Clearly malware is an issue with Android devices. In a 2014 report, Cisco Systems indicates that, “Ninety-nine percent of all mobile malware in 2013 targeted Android devices. Android users also have the highest encounter rate (71%) with all forms of web-delivered malware.”

Unfortunately, Apple’s tightly controlled developer environment leaves Android as the only available platform for mobile O/S-based desk sets. To address the malware threat, Samsung has come up with its own enhanced security mechanisms with its KNOX offering. Samsung will also be offering its own enterprise app store. I’d prefer to be tied into that Samsung ecosystem, rather than trying to crack the Android nut on my own.

NEC has also developed the DT770G iPad cradle with talk of potentially significant enhancements. The DT770G includes an app that emulates a PBX station, and the cradle connects the iPad via Bluetooth and provides a handset and speakerphone.

The DT770G operates over the customer’s in-house Wi-Fi network. That means that the Wi-Fi infrastructure will need to be voice-capable, but as the device is stationary, at least it will not face the problems we have seen with access point-to-access point handoffs. As the docks use the iPad’s Wi-Fi interface, they operate on 2×2 802.11n radio interface. NEC was talking about an enhancement that would allow the iPad to operate over an Ethernet connection when docked, and over Wi-Fi when mobile, but no date for this feature has been announced.

NEC also has a range of DECT-based wireless devices, including a communication badge, that would be capable of dialing a single pre-programmed number with the push of a button. They have also created a prototype of an Android-based smartphone-like device that would support voice over DECT and data over Wi-Fi.

NEC has demonstrated its’ WFAZ wireless adapter. The WFAZ can attach to any of NEC’s IP desk sets and allows it to operate over a Wi-Fi network. This could be a handy way to install stations in areas where it is difficult or expensive to install cable drops, assuming there is adequate Wi-Fi coverage. A PC can be connected to the data port on the IP desk set, allowing for voice and data support over the Wi-Fi connection.

NEC’s dealers like Telephone Magic Inc. love all the new developments from our primary phone system supplier. Business has been strong and we are very enthusiastic about all of the new developements in the product pipeline. However, mobility continues to confound the UC market, so it may be some time before we see tangible benefits and significant revenues coming out of the mobile side of UC.

Everyone Seems to be “Hung up on VoIP”

It is AMAZING how many of our clients are all about “Don’t we need VoIP phones?” and “Don’t we need to get cheap VoIP truncks?” and “Aren’t SIP trunks cheaper?”.
Well, to answer ALL these questions… “YES”… under the right circumstances. Not everyone NEEDS more expensive IP phones. That’s right, I said it. I would LOVE to sell you more expensive endpoints and, WOW, I would REALLY LOVE to invoice you to rewire your entire building for Ethernet phone extensions, but, to be honest, YOU DON’T NEED THEM! (darn)…

You heard me. MOST small to medium sized businesses do NOT require IP phones. More importantly, their site Internet access will not SUPPORT loads of VoIP traffic with SIP trunks or phones either!

Most small businesses, EVEN WITH MULTIPLE BRANCHES, can take advantage of less expensive digital terminals and STILL utilize SIP trunks to save money by connecting their hybrid phone systems, such as the NEC SV8100 telephone system via IP daughter boards, such as the IPLB32 – opening a VPN tunnel between the sites where phone calls can be transferred back and forth. Again, this can be done with DIGITAL phones because the SYSTEMS are tied together with VoIP technology!

Before YOU make the mistake of spending an arm load of dough to buy fancy IP phones and swithces that, OMG, don’t work with your limited Internet bandwidth (ouch! YES, there’s the site limitation!) – call someone who REALLY knows their stuff that takes ALL of the environmental and carrier service capabilities into consideration before selling you what you THINK You need. It’s that simple.

Hey, don’t get us wrong – we LOVE the BUZZ words – they sell a TON of new equipment. But don’t sell yourself short and get a huge disappointment when you find out your new phones do not even work. Listen to a professional that can save you loads of money and aggravation by not only listening to what you want, but telling you EXACTLY what you NEED based on your requirements and local site capabilities.

SV8100 Phone System – The ultimate in Unified Communications!

SV8100 phone system
The NEC SV8100 business phone system is the BOMB! There is officially NO GOOD REASON to keep hanging on to your old Nortel Norstar or Avaya Partner telephone system when you can trade-in and get a hard cash credit towards a new NEC SV8100 system. 
I just LOVE the new features like “Voicemail to Email” – when I am out of the office my voice mail messages show up on my smart phone! I can listen to them without wasting mobile minutes as it uses my data plan to deliver the messages as email attached audio files. I can then save or delete the messages and they automatically do the same back at my office! 
Another awesome feature is Mobile Extension – which allows your calls to ring on your office phone AND your smart phone – so your clients can reach you no matter where you are. When you need to stay in touch and want to avoid telephone tag, Mobile Extension is perfect for you – and here’s the best part – it’s built in at NO EXTRA COST!
The NEC digital phones and NEC IP Phones are incredibly well designed – with modular construction that allows you to add function keys, DESI-less displays, and even a Bluetooth wireless handset so you NEVER outgrow your phones.
SV8100 telephone system
Business today demands efficient, seamless communication to enable rapid decision-making and customer responsiveness. NEC’s SV8100 helps small to medium-sized businesses like yours succeed by placing your staff at the center of communications.

NEC SV8100 Telephone System

The SV8100 phone system is a unique IP communication solution for any small and/or medium businesses today.

Whether you are 5, 25 or up to 500 employees… just getting started or already established… have a single office, a home office or multiple stores/sites.

The Univerge SV8100’s expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform.

The SV8100 phone system unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone — all this while using wired, wireless or broadband connections.

SV8100 phone system - Internet Telephony Product of the Year award
NEC Software Assurance

Suitable for growth: Modular construction

The UNIVERGE® SV8100 Communications Server is a key component of this foundation and is the ideal system for businesses that wish to compete and grow.. You can deploy a pure IP solution or any combination of IP and traditional circuit-switched technology with a single SV8100 system.

Free Mobile Extensions

System functionality straight to your mobile. The SV8100 Mobile Extension feature is like being in when you’re out. Treat your mobile like your desk phone and enjoy system features while you’re on the move. Best of all, Mobile Extensions are built in at no extra cost to the SV8100!

Customisable terminals and handsets

UNIVERGE® SV8100 terminals and handsets are like no other. Their modular construction means you can chop and change the design for exact business requirements. They can then be upgraded at a later stage without having to replace them – a great investment protection.

Serving Customers Effectively with Unified Communications

UC for Business helps unify an entire organization, enabling individuals, departments and locations to work more efficiently by ensuring seamless internal and external communications. Users can connect and show presence from wherever they are via phones, PCs, mobile devices, faxes and the web – effortlessly.

True Business Mobility

The SV8100 range of IP DECTs offers a more flexible way of working. Access to the main system features mean employees are more reachable, more quickly.

NEC Software Assurance for your SV8100 Phone System

With NEC Software Assurance, your SV8100 telephone system will NEVER grow old – it will always be up to date with the latest software version and features.

Summary

The SV8100 business phone system from NEC is flat out the best telephone system I have ever come across – and I have seen a ton of system come and go over the nearly quarter of a century I have been in this business. Call us today for a quote at Telephone Magic Inc. @ 905.356-9199. We will custom configure a system to your exact requirements.