Category Archives: Nortel BCM

New Year, New Phone System Gear!

Is YOUR business phone system 5-10 years old? God forbid it is not OLDER than that as it simply qualifies for display at the Smithsonian in that case.

The biggest improvements in telecom systems in the past 5+ years are things like #BYOD, Mobile Extension, Voice Mail to Email, improvements to integrated #UC (Unified Communications), SIP trunking, etc. If your business telephone system is older than that, there is a good chance it does NOT include capabilities for these advanced but necessary features in the age of improved accessibility from clients, suppliers, and co-workers.

In the spirit of New Years Resolutions, it’s time to propose a new telephony platform for YOUR business!

Here’s some choices in a varied range of features and pricing:

Avaya IP Office – After purchasing the SMB platforms from Nortel, Avaya captured an “Upgrade with us” capability and have been porting clients over to the Avaya IP 500 phone system by allowing Nortel users to keep their existing phones. This prevented the Nortel ICS line from eventually becoming a dead end for users. Expansion is a snap as well, with IP 500 Expansion cards and modules. Users can eventually add to and/or replace phones with a wide range of choices of new Avaya IP Office phones.

NEC SV8100 phone system – This system has all of the features mentioned below. We love Voice Mail to Email and Mobile Extension to keep in touch with your clients, even when you are not in the office.

Avaya / Nortel BCM – When Avaya took over the Nortel SMB lines, one of the exciting acquisitions was the Business Communication Manager – or BCM. The BCM starts with the small business BCM 50, a compact but powerful IP capable telephone system. The other currect BCM brought over initially to Avaya was the BCM 450 for enterprise clients. Both of these platforms are easily expandable with a variety of optional hardware, referred to as BCM Media Bay Modules, and software, often called BCM Key Code Licenses.

Regardless of which phone system you choose to upgrade to, think about all the things you wish to do with your business telephones and then call Ryan Altseimer toll-free at 1.855.929.9199, extension 3007, to match your requirements and budget to an appropriate system. Happy New Year from all of us at Telephone Magic – we hope to assist you with YOUR New Year’s Telecom Resolution!

Telephone Magic YouTube Videos – More "Telecom Tips"

Telephone Magic YouTube.com channel “Telecom Tips” series now includes a new video post:

The Nortel / Avaya 1100 Series IP Internet Telephones are supported by a variety of Nortel Networks communication systems: BCM 50 R3.0 or later, Nortel Communication Server 1000 with backward compatibility to R4.0, Nortel Communication Server 2100 (initial support with Release SE10), Nortel Communication Server 2000 (SN09U and later), Supported on Media Gateway 1000B Expansion Chassis, Survivable Remote Gateway 50 (R3.0 and later).
These phones are prominently featured in the HBO TV Series “The Newsroom” starring Jeff Daniels.
Originally manufactured by Nortel for the BCM and Communication Server lines, these IP phones are now branded by Avaya as part of the SMB portfolio merger.

Keeping up with the Social Media "Jones’s" a Full Time Job

At Telephone Magic, we sell business phones at wholesale prices.

We are currently in our 25th year in business and we love what we do – it’s exciting, always changing, we get to work with cutting edge phone system technology from worldwide leaders such as Avaya, NEC, Cisco, and Nortel.

Nortel BCM50 Avaya BCM telephone systemThe new world of Internet marketing does not just require additions, changes, and updates of HTML code and pages for our websites though. Now as much time is being spent updating the many and varied sources of Social Media Marketing.

Like other savvy and successful online companies, Telephone Magic is on Facebook, Twitter, LinkedIn, Google+, Pinterest, and – oh yes – we also Blog!

Don’t get me wrong, it’s actually quite a bit of fun reaching out and touching the people who utilize our business telephone products every day in their day to day life. We appreciate our clients and we strive to give them the best personalized service in the industry. We feel, more than others, we create long-lasting relationships with our customers and they tend to come back time and time again due to the personalized rapport we forge with them.

On the other hand, Social Media is, in itself, a full time job, equal to, and in many cases, much more work than our websites they drive. I am certain many of you, as small, medium, and even large businesses, struggle to find the time in the day to juggle all of their social media sites, trying to be as responsive as possible while also trying to get their regular work done in a timely fashion.

I have talked to many business owners/managers/CEO’s that wonder how anyone is supposed to do all that social media demands without employing the full time efforts of a dedicated person. No doubt, it is tough. On one hand you don’t want to drop the ball, fail to make regular posts, and not get back to potential customers when they come knocking at your various social media outlets. On the other you have to deal with real world financial constraints driven by the economy which prevent you from carving out yet another salary from a potentially diminishing pie.

On top of this, your products are almost always evolving and new information is coming out regularly and needs to be updated on your actual website. Now let us try to keep up with as much of that work as possible to ensure the site you wish to promote with all your social media venues is not itself becoming stale and outdated, causing it to fall in the rankings of our friends at Google, and other search engines.

The Social Media challenge is certainly a real one and we all have to either deal with it in the best way we can with the limited time we have or, God forbid, simply ignore it and the world around us that has embraced and promoted it. Right, that is not an option. Time to get back to our Facebook page!

Nortel / Avaya BCM IP Phone Systems for Small Business

Nortel BCM Business Communications Manager Avaya BCM 50 450

Nortel BCM

 Advanced IP Communications Solutions
for Single-Site and Multi-Site Businesses


Click here for the Nortel BCM system / accessories you require:

BCM 50 | BCM 50 Key Codes | BCM Media Bay Modules
BCM 450 | BCM 400 | BCM 200

The Nortel Business Communications Manager, or BCM as it is widely known, delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy.
The BCM 50 is a fantastic way for small businesses to take advantage of IP phone technology (3-20 and up to 40 users). The BCM 450 is for larger businesses and extends the BCM VoIP experience to a larger scale (from 30 up to 250 users).
Leveraging existing Meridian, Norstar, and Succession 1000 investments, Nortel BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.>

Nortel Avaya BCM 50

Nortel / Avaya BCM 50

The Nortel Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 stations, yet can grow to serve more than 40.  With an easy-to-use and highly flexible architecture, the Business Communications Manager BCM 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations. The BCM 50telephone system is a fantastic package that delivers small/medium-sized businesses and branch offices with converged voice and data solutions, allowing for a choice of an IP enabled or pure IP strategy. The Nortel Business Communications Manager 50 Telephone System offers a host of valuable features including IP telephony, unified messaging, call center applications, and many more.

Nortel BCM 50 BCM50 Key Codes Licensing

Nortel BCM 50 Key Codes

The Nortel BCM 50 can be expanded in numerous ways with Nortel BCM50 Key CodesBCM 50 Key Code Authorization Licenses include: Digital Station Port Key CodesAnalog Station Port Key CodesIP Telephony Client Key Codes,Analog Trunk Port Key CodesExpansion Port Key Codes,Voice Messaging Key CodesUnified Messaging Key Codes,VoIP Gateway Trunk Key CodesNetworking Key CodesFax Software Key CodesCall Center Key CodesLAN CTE Key CodesBCM50 Intelligent Contact Centre and Network Configuration Manager Key Codes.

Nortel BCM Media Bay Modules

Nortel BCM Media Bay Modules

The Nortel BCM 50/450 Media Bay Modules were designed to expand your BCM system for trunks and stations. The BCM can be expanded in numerous ways with Nortel BCM 50/450 Media Bay Modules including: 4×16 Combo8×16 ComboADID4 and ADID8ASM8+CTM4 and CTM8DTMDDIM,BRIDSM16+ & DSM32+GATM4 and GATM8GASM8, R2MFC, and FEMNortel Avaya Media Bay Modules serve a variety of Expansion requirements. From the BCM 50 Expansion Unit to the larger basic BCM Expansion Cabinetand expansion cabinets with various Power Supply options, including the BCM Expansion Universal Power and BCM Expansion Redundant Power models. Expansion Cabinets connect to the main BCM system base unit with a DS256 cable.

Nortel Avaya BCM 450

Nortel / Avaya BCM 450

The Nortel Business Communications Manager 450 unified communications capabilities include unified messaging, message forwarding*, Meet-Me Conferencing, Computer Telephony Integration (CTI) and Intelligent Contact Centre functionality to connect people quickly – enabling businesses to gain a competitive edge in an environment where speed, simplicity and savings are integral to success. Other advanced applications of the BCM 450 include robust telephony features, voice messaging, IP networking, Internet access, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 450 enables mid-size sites to benefit from convergence capabilities that were previously only available to much larger organizations.

Nortel BCM 400

Nortel BCM 400

The Nortel Business Communications Manager 400 is an all-in-one platform providing business communication needs to small and mid-sized businesses or branch offices with 30 – 200 digital users or 90 IP telephone users. The Nortel BCM 400 delivers complete, integrated converged voice and data services – using traditional telephony or IP telephony, or a combination of both. Business Communications Manager 400 has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more.

Nortel BCM 200

Nortel BCM 200

The Nortel Business Communications Manager 200 is designed to supply complete voice and data services to smaller sites of 20 to 32 users in a compact, cost-effective, easy-to-manage platform. The Nortel BCM 200 telephone system is a fantastic package that delivers small/medium-sized businesses and branch offices with converged voice and data solutions, allowing for a choice of an IP enabled or pure IP strategy. The Nortel Business Communications Manager 200 offers a host of valuable features including IP telephony, unified messaging, call center applications, interactive voice response and many more. The Business Communications Manager offers key technologies that can help your business compete more effectively, including support for both IP and digital telephony, interactive voice response, auto attendant, unified messaging, and more. The Nortel BCM allows you to use Nortel Norstar T-Series digital phones or migrate to newer Nortel IP phones as your office grows.



Nortel BCM Features & Benefits:

  • Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
  • Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
  • Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
  • Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
  • Unparalleled telephony features – with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
  • Full suite of applications – including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.

The Nortel Business Communications Manager
The unified communications solution that gives you an edge on your competition!

Nortel IP Phones for BCM, Nortel Communication Server, Meridian Telephone Systems in High Demand


Telephone Magic Inc. has long been a leading on-line wholesaler of Nortel IP telephones (cordless and standard IP phone sets) and related headsets, expansion modules and cards for BCM 50/200/400, Communication Server 1000, 2000, 2100, etc. and IP-capable Meridian 1 and SL-100 releases. The leading web wholesale distributor reports strong demand for Nortel IP phones despite the venerable manufacturers telecom division sale.

Nortel IP phones continue to drive high sales volume, as reported by leading on-line wholesale business phone equipment distributor Telephone Magic Inc. Jeff Jackson, president and CEO of the company cites a newly expanded and updated selection of Nortel VoIP telephones, key expansion modules, and power supplies as a likely reason.

Mr. Jackson indicates “We are seeing a lot of companies maintaining and upgrading the IP investment they made in the past ten to twelve years. As Nortel was an early leader in this area of business telecom, it is not surprising Nortel IP telephones and accessories remain very popular”. He continues “Given the economic conditions of the past six or seven years you are not seeing businesses toss out their initial IP platforms and start over just to gain a few more features. In recent years money just does not grow on trees, so adding to an existing reliable IP phone system makes more sense to most business owners”.

Companies currently utilizing a Nortel BCM, Nortel Communication Server, or IP-enabled Meridian platform can view Telephone Magic’s complete Nortel IP phone selection at Nortel IP phones. Canadian business clients can take advantage of their own telecom portal for Nortel IP phones in Canada.

Visitors can also request a quote for any Nortel IP phone model – from the newer 1100 series Nortel IP phones (1110e 1120e 1140e 1150e 1165e) and 1200 series Nortel IP phones (1210, 1220, 1230), to the original i2000 phase 1 Nortel IP phones (i2001, i2002, i2004) and newer phase 2 i2000 series Nortel IP phones (i2001, i2002, i2004, i2007, i2050 softphone).

As an initial leader in IP telephony VoIP telephone systems, Nortel Networks has always enjoyed a dominating market share of the IP field. Nortel BCM, Nortel Communication Servers, and IP-enabled Meridian business phone system platforms surged to the lead in many countries due largely to Nortel’s strong IP portfolio and reliable cutting-edge VoIP switching technology.

The fact small businesses could simultaneously utilize Nortel Norstar and Nortel IP phones on the BCM 50 expanded on their dominance in the sector. The BCM series of business IP phone systems feature VoIP capability and an “all in the box” feature set that is activated by purchasing licenses.

Many large businesses in the US, Canada, UK, and beyond have long relied on the Meridian 1 PBX for their communication requirements. While some continue to operate with IP-enabled Meridian systems, most have long since upgraded to Nortel Communication Server versions. A variety of Nortel IP phones work with each of these individual platforms.

The latest on-line strategic developments undertaken by Telephone Magic Inc. further strengthen the company’s leading position on the Internet as a direct source for information and business phone equipment at wholesale-direct prices. Other recent website expansion include additional IP phones from Mitel and Avaya, new Avaya digital phone series, along with a newly updated Nortel and Avaya phone manuals section to assist and enhance the website visitor experience.