Category Archives: Nortel Meridian

Phone System Manuals & User Guide Links: Nortel Meridian Norstar, Avaya IP Office, and NEC SV8100

We get TONS of calls each week for technical assistance with Nortel Norstar and Meridian phone systems. Ditto for Avaya IP Office and NEC SV8100 telephone system platforms.

While we DO supply limited technical support to clients that purchased their business phone equipment from Telephone Magic Inc., there is no way for us to be on site or offer no-cost help to non-clients. In a nutshell, how would we stay in business if we gave away the farm (time and technical staff) to callers that never purchased their telephone system from us directly?

That out of the way, Telephone Magic DOES have a wealth of information readily available on our website that is FREE for visitors to access and/or download to assist them with minor technical issues or for educational purposes related to their business phone system.

Telephone Magic’s main phone system manuals page contains user guides, brochures and information related to the Nortel Norstar and Merdian telephone systems, Avaya IP office IP 500 platform, NEC Univerge SV8100 IP phone system and much more. We encourage everyone to utilize this vast resource as a means to help with minor programming issues, etc.

Telephone Magic has long since been a leading source for wholesale business phones, telephone system parts, cards, equipment, etc.. On the other hand, when it comes to actual service related to major problems with your telephone system, we always recommend that you contact a authorized dealer in your local area.

While local telecom dealers not always competitive when it comes to pricing for wholesale system phones and hardware, they usually offer prompt and efficient service on the brand they specialize in. They can keep your business telephone system running efficiently and handle any adds/moves/changes you may require.

Hotel phones – why do we take them for granted?

It’s funny how we check into a hotel or motel, go to our rooms, unpack our bags, take a shower, get dressed for dinner or a night on the town or just hunker down for the night, we make a few phone calls – home, for business, or simply to call for a cab – maybe even just to call the front desk to find out where the nearest ice machine is – and yet, despite the fact we recognize the distinctly different design of a hotel phone, we just kind of take the poor thing for granted!

When you want a pizza haven’t you ever taken the time to notice how the hotel has already taken the time to label your room phone faceplate with a pizza button (or at least room service key)? Tsk, tsk!

The fact is that hotel/motel guest room phones are very different from your average business phone system extension – despite the fact the main system control unit of the phone system may be the same (i.e. Avaya IP Office, Avaya Definity, Nortel Norstar, Nortel Meridian 1 PBX for larger hospitality properties). The hotel room phone is very much it’s own breed and major manufacturers include Teledex hotel phones, Scitec hotel phones, and Telematrix hotel phones.

HOTELtelecom specializes in offering hotel and motel chains and individual hotels and motels direct online hotel phones at wholesale prices. Today hotel phone stretch into the VoIP category and many lines are now far more stylish than the traditional looking phones that have always been very functional for it’s designed purpose but packaged in a plain rectangle shape.

The new iPhone A line from Teledex is a very good example of the new euro styling being employed by hotel phone manufacturers. While traditional hotel phones were usually beige (cream) color, the iPhone A line base color is charcoal (black) color. Personally I think this is a huge improvement over the older stying of guest room phones. In case you didn’t know (as we all chose to simply ignore the phones in all the hotel or motel rooms we have stayed in – lol) Teledex is considered the world’s leading manufacturer of hospitality phones.

Another major development over the past 10-12 years are short range cordless phones that are specifically made for hotel rooms. The short range feature of these phones means no interference or cross-talk between the cordless phones between each of the rooms in a property. These phones also have come a long way in styling as evident with the new Telematrix cordless hotel phones which feature single line and 2-line versions.

One thing is for sure the technology behind guest room phones has come a long way and even those most brand lines remain analog phones, the digital improvements to set features are vastly improved. Improvements in the cordless versions of these phones include DECT 6.0 technology and use of the newer 1.9 GHz bandwidth.

Has the time come where we will now revere hotel/motel room phones instead of simply taking them for granted? Probably not. But it does occur to me that me may finally take more notice of them and understand that they have very unique qualities when compared to the average business phone. Maybe we will even come to appreciate these phones as the really marvelous sector of the telephony industry they represent – even if only because the “Pizza” button saved you an ill-fated trip through the local phone book in a city you know nothing about. Cheers all!

New Telephone Magic Press Release is now "LIVE"

Well it took 2 days but our 20th Anniversary press announcement is active:

We will have numerous news releases related to new product lauches coming in the next few weeks so stay tuned!

Telephone Magic now on Twitter

We have entered a new era in Social Networking, and this Twitter thing cannot be ignored any longer… LOL. You can follow us on Twitter here on the blog (see the side panel to the right for updates), or directly @ our new Twitter home page for Nortel Norstar Meridian and Avaya IP Office and Definity business phones among many other interesting daily observations. The world just keeps on getting smaller and smaller… 😉