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NEW TELEPHONE MAGIC ON HOLD MESSAGE PLAYER V2.0

Telephone Magic has upgraded its’ cost-effective USB On Hold message player with our V2.0 unit.

Now more than ever, businesses are relying on their phone systems to support their customers, take orders, and produce revenue. Telephone On Hold Messages have become an even MORE important tool to inform and entertain clients while they wait on hold for service.

Thanks to our Message On Hold version 2.0 digital USB player, on hold messages are easier than ever. Our V2.0 USB player is designed for continuous audio playback of your custom on hold messages.

Telephone Magic’s V2.0 On Hold Message USB Player features a sturdy metal frame with built-in wall mount flanges

Our V2.0 USB system improves the design of original MOH players from other manufacturers – we added an external speaker which allows you to preview your on hold messages. Audio is stored on a removable USB MOH Drive which plugs into the USB hub on the unit. Your audio files are played in alphanumeric order depending on their filenames, making organizing your content a snap! Audio files are emailed to clients without the need to ship physical media.

MP3 audio is the most popular audio compression format. You can use MP3 files with sampling rates from 8 to 256 kbps, depending on the quality you require. No additional software is required to load MP3 files to the USB flash drive. Our V2.0 USB unit will play a built-in, generic on-hold message if you remove the USB Drive from the player. Inserting the MOH Drive will automatically start playing any messages on the USB Drive within 10 seconds. We recommend you use 64kbps or greater Stereo MP3 files for best audio quality.

Our V2.0 USB unit is intended for use in business applications that include message-on-hold and in-store music / announcements. The system has a constant power source and the solid-state memory will re-boot the audio playback automatically after a power outage. No more need to reset the unit when the power’s been out. The durable aluminum case can withstand rugged phone room conditions and reduces possible RF interference. The compact design and visible flanges ensure an easy installation on the phone room system’s wall.

Our USB V2.0 Message On Hold player improves the design of original digital On Hold Message systems with the addition of an external speaker which allows you to preview your on hold messages right at the unit after uploading them to the USB MOH Drive.

Telephone Magic has been providing On Hold Message hardware for over 32 years. Buy our V2.0 USB player wholesale!

The output volume is continuously variable, allowing you to fine tune your message playback volume.

Our V2.0 USB On Hold Message player features DUAL RCA outputs for compatibility with ALL business phone systems

Our V2.0 On Hold Messages USB Player features:

  • LED Indicator: Red LED Status Light
  • Message Loading: USB MOH Drive
  • Memory Type: Non-Volatile USB Flash
  • Memory Capacity: Up To 16GB (ships with 128MB drive)
  • Sampling Rate: 8K to 256K Stereo – Auto-Detected By Player
  • Maximum Files: Up To 512 Individual MP3 Files
  • Message Playback: Continuous or Trigger Controlled
  • Output Volume: Continuously Variable
  • Dual Audio Outputs: 600 Ohm Line Level – 8 Ohm 3 Watt
  • Power Supply: 120VAC 60Hz to 12VDC @ 500mA
  • Mounting: Wall Mounting Included
  • Test Speaker: Built-In With Push On/Off Switch
  • Dimensions: 5.8″W X 1.7″H X 5.2″L

Playback Pro Tip: If you wish to store audio files on the USB MOH Drive but not have them played by the system, simply create a folder on the USB MOH Drive and save the audio files you wish to exclude in that folder. The audio files will be stored on the drive, but ignored by our V2.0 USB player. When you want a saved audio file to play, simply drag it out of the folder to the root directory of the USB MOH Drive and our V2.0 USB system will play it.

Call us toll-free TODAY at 1-855-929-9199 for more information and wholesale pricing on our V2.0 USB Message On Hold USB player for your business. We offer wholesale-direct pricing and also offer discounts for multi-unit purchases.

Telephone Magic Coronavirus COVID-19 Update

We are OPEN to serve your Remote Worker needs during the COVID-19 pandemic

Telephone Magic Inc. remains open to serve our clients remote worker and general telecom needs. Call us NOW at 855-929-9199 for a quick WHOLESALE quote for the items you require.

Telephone Magic Inc. still has plenty of IP phones, power supplies, headsets, Call Recording Units, USB On Hold Message systems from all manufacturers available to continue to assist with helping you and your customers move your team to a Remote Worker environment.

Telephone Magic Inc. is closely monitoring the COVID-19 situation and have taken numerous steps over the past several weeks to ensure the safety of our employees & clients, including:

  • Eliminating all travel
  • Eliminating non-employees in our offices and warehouses
  • Emphasizing good hygiene practices
  • Increased cleaning and sanitizing of our offices
  • Implementing remote work arrangements for employees who are capable

Today our warehouses continues to remain open and we are staggering work shifts.  All orders for first responders and medical personal are being prioritized.

If you have any questions regarding product availability please contact your Telephone Magic representative.

We appreciate your support and wish you well.

Mitel MiVoice Microsoft Lync IP Phones

Mitel MiVoice Skype for Business IP Phones

Mitel MiVoice Skype for Business IP Phones augment Skype for Business’ capabilities with reliable voice and mobility. Best of all, it integrates seamlessly with the Microsoft application you already know!

If you’ve been using Microsoft Lync (now Skype for Business) and need mission-critical voice service, you need a solution that fits within the Microsoft framework, is reliable and doesn’t introduce complexity.

Mitel’s MiVoice IP phones allow users to extend the Skype for Business client to Mitel voice call control features, such as click-to-call, incoming call device selection, and more. It includes in-call features like forward, transfer and embedded conferencing and gives employees the ability to control their desk phones, mobile devices and move calls between those devices, all within the Microsoft Skype for Business client.

Aastra / Mitel 4400 IP Phone Series

Mitel completed its takeover of Aastra Technologies on January 31, 2014. At the time, one of Aastra’s popular models of IP phone was their 4400 series. With companies starting to transition to IP telephony, the 4400 series of IP phones represented a good value.

mitel-4400-series-ip-phone-family-600Now known as the Mitel 4400 Series IP Phones, they are compatible withe MiVoice MX-ONE, BusinessPhone and MD Evolution telephony systems. All updates take place over the network so administrators can easily keep them up to date with the most current software remotely.

Practical, functional, pleasing design and good ergonomics are also some of the hallmarks of the 4400 series phones. For companies looking to migrate to a VoIP telephone system, Mitel offers a number of solutions for enterprises of all sizes. Perhaps the 4400 series will find their way to your office soon.

Cisco 7800 Series IP Phones – Solid Performers

It was exciting to write about the Cisco 8800 series of IP phones. I mean, they have nice colour monitors, Gigabit connections, HD video cameras. Those are SEXY phones!

Then, there are the Cisco 7800 series IP phones. Solid, feature-rich, reliable, secure, ergonomic, cost-effective, which is all great. They’re affordable phones that are a super choice for companies who are using digital or analog phone systems and considering switching to an IP-based phone system to take advantage of different features VoIP has to offer.

Cisco 7800 series IP phones

Cisco’s 7861 IP Phone – 16 lines, great for call managers and executives who spend a lot of time on the phone.

Great. Wonderful. But sexy? Not really. Still, a lot of people are going to find these phones attractive because of their simplicity. They don’t use much power, have a decent feature set, are ergonomic and are nicely designed. The wide-band audio and full-duplex speakerphones will be appreciated, I’m sure.

Does it matter if a business phone has a large colour monitor, or enables video conferencing from your desk? If it matters to you, then Cisco’s 8800 series is probably for you. For those looking for a dependable, reliable desk phone that’s got the features the majority of businesses will need, the 7800 series is for you.

Just one piece of tech can add years and quality to your life

Smiling headset guy

Having a job is great. A desk job is seen as cushy by a lot of people. Unfortunately, sitting at a desk all day is not great for your health. Fortunately, there’s a piece of tech that can make a huge difference in the quality of time you spend at the office and even add years to your life. Can you spot it in the above picture?

Of course you can. It’s the headset the smiling guy’s wearing. If you make the switch from using  a handset to a headset for your calls, you’ll probably be smiling too. Here are some of the benefits of headset use.

Reduce or Eliminate Pain: Numerous studies have confirmed that headset users have fewer headaches, neck aches, and less upper back and lower back pain than non-headset users. These benefits can be had with regular corded headsets, but even more benefit can be had with wireless headsets. Why? Because wireless headsets allow you to get up and move freely while on the phone, allowing users to stretch and even go for a walk while they’re on the phone.

Lose Weight: One might not think about a headset being useful for weight loss, but having a wireless headset can be important if you sit a lot during the day. Your metabolism kicks into very-low gear when you’re sitting and this can lead to significant weight gain. Having a cordless headset gives you the freedom to get up and move around. Even getting up from your desk every 20 minutes helps boost your metabolism.

Increase Productivity: Maybe you haven’t thought about it, but having two hands available to work is going to make you more productive. Holding a phone’s handset with your hand is like wearing a handcuff. Worse though is holding a phone handset or a mobile phone between your ear and your shoulder.

Lower Stress: In surveys, many office workers report a contributing factor to their daily stress in the office is feeling they can’t leave their desks. A wireless headset allows people to get up and walk around while still being productive. Leaving your desk gives you a bit of new scenery and a fresh perspective and can lower your stress, making you happier and more productive.

Headsets reduce or eliminate pain, make users healthier, more productive and less stressed. In all, they’re probably one of the smartest investments you can make for your business.

If you need help choosing the most appropriate headset for your workplace, please give one of our headset specialists a call at 1-855-929-9199 and they’ll be happier to walk you through the options.

 

 

What is DECT?

If you’ve been looking at any kind of wireless product, chances are you’ve seen the acronym DECT at some point.

DECT stands for “Digital Enhanced Cordless Telecommunications” or “Digital EUROPEAN Cordless Telecommunications”. The standard originated in Europe, which is why the two variations on the meaning of the acronym.

DECT is a wireless technology used in consumer and commercial wireless products. In North America, you’ll see DECT 6.0, which is the US (and therefore Canadian and Mexican) standard. It is different from the European standard due to US radio frequency regulations.

A wireless phone using DECT is going to give you a range of up to 100 meters (330 feet). Keep in mind that range is affected by the environment the phone is operating in. This “up to” range is important for all wireless products as there are many physical and electronic barriers to a product achieving its maximum potential range.

A challenge in an office that has a large number of wireless devices is interference. The DECT 6.0 standard supports up to 60 channels on a base station, which means if you have more than that number of devices within range of each other, you could have significant interference between units. Careful planning is required to minimize interference. If the majority of your workers don’t need to be wandering too far from their desks, you can also turn down the maximum wireless range to help minimize interference.

Is DECT Secure?

Yep. DECT uses 64-bit encryption. When a wireless headset or handset is paired with its base station, the encryption makes it very, very difficult to intercept and listen in on a conversation.

DECT or Bluetooth?

If you’re using only one device like a desk phone or a computer’s softphone, a DECT wireless device may be all you need. If you’re a multi-device user, you may want to consider a Bluetooth device as they can connect to smartphones, deskphones, tablets, laptops and PCs. Many Unified Communications software systems allow for automatic hand-offs between mobile and computer-based softphones, so if that’s something you’re looking for, a Bluetooth device might be a better solution for you.

If you’re looking for a wireless headset supporting DECT or Bluetooth standards, check out our Wireless Headset page for options available.

EnGenius DuraFon SIP Long Range Cordless for IP-PBX Systems

EnGenius DuraFon SIP Long Range Cordless Phone SystemIf you’ve been looking for a long range cordless phone that will work with your IP-based PBX, look no further than the EnGenius DuraFon SIP system.

EnGenius is one of the most trusted names in the North American long range cordless phone market. Their DuraFon multi-line long range cordless phone system has been satisfying customers for years. Now, you can add the DuraFon-SIP long range cordless phone to your existing IP-PBX system.

It’s a pretty cool system, supporting up to four concurrent conversations (either 4 SIP calls or 3 SIP calls + 1 PSTN) and a range of up to 12 floors in-building coverage, up to 250,000 sq. ft. in warehouse settings or up to 3000 sq. acres in open range settings.

The DuraFon-SIP system supports up to 10 long range cordless handsets, each of which feature 2-Way Intercom and Broadcast features. More than one DuraFon-SIP base station can be added to your IP-PBX, but there are some limitations on phone conversations between handsets registered to different base stations. Most notably, the 2-Way Intercom and Push-to-Talk features won’t work, but you can still make handset to handset calls by using PBX extension-to-extension calls.

If you have questions about the DuraFon-SIP, check out our extensive DuraFon-SIP FAQ section or call one of our sales reps at 1-855-929-9199 and they’ll be happy to find the answers to your questions.

Changes to Voyager’s Alpha Wireless Phones

Following with our theme of “discontinuation”, the Voyager Alpha long range cordless phone has been replaced by the Voyager CL-2200XP AS. The newest generation of phone from Voyager has a new RF module providing more stability and the same range (or greater) than the Alpha series.

The handset is more rugged than the Alpha and is sure to become a favourite in factories, farms, oil rigs and everywhere long range cordless phones are required.

So, welcome to the world, Voyager’s CL-2200XP AS!