Category Archives: call recording

Telephone Magic YouTube Videos – "Telecom Tips"

Telephone Magic channel “Telecom Tips” series now includes some additional video posts:

Telecom Tips: How to Record Your Business Phone Calls
There is an easy way to record your business and personal phone conversations. Call recording is a great way to remind yourself about what was discussed and we focus on a handy USB call recording system which allows you to record calls to your PC in standard .wav format. You can easily organize and save these calls and listen to them or email the recordings to the other part as a reminder of what was discussed.

he Nortel M3900 series digital PBX phones for Meridian 1; Option PBX platform – 11C, 51C, 61C, 81C; and more recently the Nortel Avaya Communication Server 1000M when you wish to protect your digital phone investment when moving into the enterprise IP-PBX realm. Models include 3904 3903, 3902, 3901, 3905, Snap-in accessories include the Key Base Expansion Module and ATA.

Avaya 5400 series phones are a legacy digital phone series for the IP Office phone system platform. The stylish line consists of the Avaya 5402 entry level phone, the Avaya 5410 phone and the Avaya 5420 phone, along with the Avaya EU24 Expansion Module for use specifically with the 5420 and the Avaya 1151D1 Power Supply which powers the EU24 module.

Avaya 5600 series IP phones are a legacy VoIP phone series for the IP Office phone system platform. The stylish line consists of the Avaya 5601 non-display and 5602 entry level IP phones, the Avaya 5610 IP phone and the Avaya 5620 IP phone, along with the Avaya EU24 Expansion Module for use specifically with the 5620 and the Avaya 1151D1 Power Supply which is required to power each of the 5600 series phones as well as the EU24 module.

Be sure to Subscribe, Comment, Favorite and “LIKE” our “Telecom Tips” video installments on our telephone Magic YouTube channel.

You thought PRISM was pretty Amazing… meet MAINWAY, MARINA, and NUCLEON!

“One Of Them Intercepts Telephone Calls And Routes The Spoken Words To A System Called ­NUCLEON.”

You thought PRISM was amazing… meet MAINWAY, MARINA, and NUCLEON.

Two of the four collection programs, one each for telephony and the Internet, process trillions of “metadata” records for storage and analysis in systems called MAINWAY and MARINA, respectively. Metadata includes highly revealing information about the times, places, devices and participants in electronic communication, but not its contents. The bulk collection of telephone call records from Verizon Business Services, disclosed this month by the British newspaper the Guardian, is one source of raw intelligence for MAINWAY.

The other two types of collection, which operate on a much smaller scale, are aimed at content. One of them intercepts telephone calls and routes the spoken words to a system called ­NUCLEON.

For Internet content, the most important source collection is the PRISM project reported on June 6 by The Washington Post and the Guardian. It draws from data held by Google, Yahoo, Microsoft and other Silicon Valley giants, collectively the richest depositories of personal information in history.

Former NSA contractor Edward Snowden, 29, who unmasked himself as the source behind the PRISM and Verizon revelations, said he hoped for a systematic debate about the “danger to our freedom and way of life” posed by a surveillance apparatus “kept in check by nothing more than policy.”

For well over a week, he has had his wish. Startling disclosures have poured out of the nation’s largest and arguably tightest-lipped spy agency at an unprecedented pace. Snowden’s disclosures have opened a national conversation about the limits of secret surveillance in a free society and an outcry overseas against U.S. espionage.


Businesses on the other hand can, in most cases, record phone calls for customer service and training purposes. There are some states that require both parties to consent to phone call recording but most only require that one party be aware of the call being copied. You can easily buy and setup an inexpensive but highly sophisticated USB computer call recording system for your office phone system extensions. Call 1.855.929.9199 today for more information on recording phone calls within your business.