Category Archives: mobile phone

BYOD: Mobile Phone Carriers Get Away With Murder

OK, “murder” is a bit of a stretch.

That clarified, how many times per week do you have calls simply dropped mid-conversation. That is followed with a redial and explanation that “I always lose calls on this part of the highway”. Not only is it frustrating, there is virtually NOTHING we can do about it except to switch carriers AFTER our 2 or formerly 3 year contract ends!

What other kind of company can CONSTANTLY deliver inferior service and KEEP YOUR BUSINESS??

You have to love mobile phone technology. While devices like the iPhone and Q10 and Galaxy keep becoming more and more space age with whiz-bang features ~the network that carries your calls never seems to improve!

How about those wonderful calls where the conversation is one continuous “echo”? Don’t you just love standing on opposite ends of a sewer tunnel as your voice (and more importantly the OTHER call’s voice) ricochet’s off the walls? How about when all you hear is a smattering of “chop chop chop” bits of talk you cannot possibly make out as actual speaking because you miss 90% of what is being said?

So how are we REALLY supposed to integrate BYOD hardware for our staff and clients when the infrastructure of the device transmissions delivers such a low quality of service? While BYOD presents security and network issues, nothing is more challenging than the wild fluctuations we face with the networks they operate on.

I personally would LOVE to see consumers start to hold mobile carriers accountable for EVERY dropped or interrupted call. These companies deliver such poor QOS on average that as a group it would be really sweet if EVERYONE with a mobile device was able to DISCOUNT all this bad service. Imagine getting 50-60% off YOUR monthly cellular invoice just because so many of your calls were of an unacceptable quality!

So I say “RISE UP PEOPLE!”, rise up and challenge YOUR mobile carrier to produce a CONSISTENT cellular experience. This way your next BYOD call does not have to be complete only AFTER you apologize for the hard to understand and maintain conversation.

I’m just saying. BYOD killers. Oh, i guess that IS a pretty solid “murder” metaphor, LOL.

The Social Networking Phenomenon

Well I must admit to being somewhat taken aback here. This whole social networking thing is an Internet explosion of often highly interesting and/or voyeuristic content from millions (billions?) of everyday people like you and I. I thought the Facebook craze was amazing but in my opinion Twitter has taken everything to the next level with “What are you doing?” – LOL!

I never thought the day would come when you could literally jump into someone’s back pocket (virtually ANYONE’s) but it has come to pass. Is it scary? Hmmmm…. maybe a little, but it is also AMAZING by it’s nature, offering updates of people’s thoughts and activities though a web GUI or even more importantly (from a telecommunications standpoint) via your mobile phone.

People are literally offering up their thoughts on a myriad of topics (literally anything qualifies as content here!) and others around the world are connecting to and following that content on an on-going basis. Now you CAN control WHO follows your Twitter feed (if you wanted to create a private network) but what’s the fun in that? Don’t we all want to feel like we matter? Well at Twitter, you have a forum to become important (or at lease interesting) to as many people as you can attract via your “content”.

It’s a crazy world we live in… (and now I have to go buy a BlackBerry!) 😉