Category Archives: ip

Everyone Seems to be “Hung up on VoIP”

It is AMAZING how many of our clients are all about “Don’t we need VoIP phones?” and “Don’t we need to get cheap VoIP truncks?” and “Aren’t SIP trunks cheaper?”.
Well, to answer ALL these questions… “YES”… under the right circumstances. Not everyone NEEDS more expensive IP phones. That’s right, I said it. I would LOVE to sell you more expensive endpoints and, WOW, I would REALLY LOVE to invoice you to rewire your entire building for Ethernet phone extensions, but, to be honest, YOU DON’T NEED THEM! (darn)…

You heard me. MOST small to medium sized businesses do NOT require IP phones. More importantly, their site Internet access will not SUPPORT loads of VoIP traffic with SIP trunks or phones either!

Most small businesses, EVEN WITH MULTIPLE BRANCHES, can take advantage of less expensive digital terminals and STILL utilize SIP trunks to save money by connecting their hybrid phone systems, such as the NEC SV8100 telephone system via IP daughter boards, such as the IPLB32 – opening a VPN tunnel between the sites where phone calls can be transferred back and forth. Again, this can be done with DIGITAL phones because the SYSTEMS are tied together with VoIP technology!

Before YOU make the mistake of spending an arm load of dough to buy fancy IP phones and swithces that, OMG, don’t work with your limited Internet bandwidth (ouch! YES, there’s the site limitation!) – call someone who REALLY knows their stuff that takes ALL of the environmental and carrier service capabilities into consideration before selling you what you THINK You need. It’s that simple.

Hey, don’t get us wrong – we LOVE the BUZZ words – they sell a TON of new equipment. But don’t sell yourself short and get a huge disappointment when you find out your new phones do not even work. Listen to a professional that can save you loads of money and aggravation by not only listening to what you want, but telling you EXACTLY what you NEED based on your requirements and local site capabilities.

Your Business May Not Be Ready for VoIP

Although VoIP or Voice over IP (as it is also known) – basically phone calls over the Internet – is starting to become a popular solution for business telecommunications, your business might not be ready for it. Business networks come in all shapes and sizes, and a deficiency in one area of your network can prevent you from adopting a VoIP service solution. Fortunately, each of these factors can be addressed to ascertain whether your business is ready for VoIP

Your LAN

A LAN (Local Area Network) supplies the networking capability for the group of computers that your business operates from your office site. Your LAN must have the ability to both protect and prioritize data packets of information. The LAN’s switching fabric must also support prioritization of traffic through differentiated services (a form of computer networking architecture) and network segmentation via VLANs (Virtual Local Area Network, usually 802.1Q). In order to make troubleshooting easier and support high-quality service, your LAN should also have the ability to isolate real-time media and switch in real time.

Your Router

Your choice of router is also an important component of your network, and should also separate real time media from other traffic. The router should actually route real time media at a separate IP address, which will also help with analysis and optimization of performance.

Your Network Connection Speed

Possibly the most discussed factor in determining whether a particular business network can support VoIP is the actual quality of your Internet connection. Fortunately the discussion has inspired many resources such as “Pingtest” that enables business to evaluate their connection speed.

Your Equipment

Finally, the actual end user equipment will have a substantial impact on perceived VoIP service quality. Cheap handsets and headsets make for poor fidelity, and extra IT time spent diagnosing the problem. Although your choice of equipment may seem like a minor concern, the result of the choice will affect your both your productivity and your image. You can purchase VoIP phones from most VoIP PBX providers.

Be Sure You Are Ready

Make sure you are ready before causing a disastrous loss of phone service in your business. Once you find out about your ability (or lack thereof) to carry multiple voice calls simultaneously over your network and Internet service, you may reconsider cutting the cord to your traditional phone company’s reliable lines.

Telephone Magic YouTube Videos – More "Telecom Tips"

Telephone Magic YouTube.com channel “Telecom Tips” series now includes a new video post:

The Nortel / Avaya 1100 Series IP Internet Telephones are supported by a variety of Nortel Networks communication systems: BCM 50 R3.0 or later, Nortel Communication Server 1000 with backward compatibility to R4.0, Nortel Communication Server 2100 (initial support with Release SE10), Nortel Communication Server 2000 (SN09U and later), Supported on Media Gateway 1000B Expansion Chassis, Survivable Remote Gateway 50 (R3.0 and later).
These phones are prominently featured in the HBO TV Series “The Newsroom” starring Jeff Daniels.
Originally manufactured by Nortel for the BCM and Communication Server lines, these IP phones are now branded by Avaya as part of the SMB portfolio merger.

#Telecom #News – July 7th- July 20th, 2013

Telephone Magic Continues Support for Nortel/Aastra Meridian Centrex Phones

July 19, 2013 — Telephone Magic now offers replacement Nortel Meridian M5000 Centrex MBS 2 telephones with “As New” warranties at wholesale prices to enterprise clients. New Aastra Centrex phones are also available to ensure an ongoing supply to Cental Office controlled phone networks.

Telephone Magic Continues Support for Nortel Meridian 1 and Option 11C Phones

July 17, 2013 — As enterprise phone systems age, the first things to go are the phones. Telephone Magic now offers replacement Nortel Meridian M2000 and M3900 phones / Avaya 3900 series digital telephones with “As New” warranties at wholesale prices to large enterprise clients.

New Nortel/Avaya Phone Headsets Provide Direct-Connect Options for Business Users

July 16, 2013 — Business office staff can avoid the added expense of purchasing headset amplifiers with Telephone Magic “Direct-Connect” phone headset options for Nortel/Avaya Norstar, Meridian, and BCM phone system telephones.

Polycom SoundPoint IP SIP Phones – the Most Interoperable for IP-PBX Platforms

July 12, 2013 — The new Polycom SoundPoint IP phone Series from Telephone Magic is an enterprise-grade family of SIP desktop phones designed to make voice communications effective and productive.

NEC SV8100 Phone System Represents the Utimate in Unified Communications

July 11, 2013 — New NEC SV8100 phone system platform meets business demands for efficient, seamless communication to enable rapid decision-making and customer responsiveness. Telephone Magic offers the SV8100 to help small to medium-sized businesses succeed by placing people at the center of communications.

New Avaya 9500 Phones Ideal for Mixed Digital/IP Telephone Deployment

July 08, 2013 — Avaya 9500 Series digital telephones look and function like the Avaya 9600 Series IP Deskphones and can be deployed in mixed digital/IP telephony environments – the premium choice for businesses to add digital endpoints from Telephone Magic with a consistent appearance and user experience.


VoIP Provides Access to the Previously Unreachable

Voice over Internet protocol (VoIP) has provided businesses a new means of communication. It has moved phone calls off traditional phones lines and onto the internet. VoIP can be more cost efficient than legacy options and can help call centers provide better customer service.

According to what IP telephony professional Itay Rosenfeld wrote in Telecom Reseller, it seems like VoIP is taking over the world. In reality, research found that 143.2 million people and businesses subscribed to public switched telephone network (PSTN)-style VoIP services in 2012, with the majority located in the United States, France and Germany.

Firmology said that with a premium VoIP system, call center employees can gather customer information before the call is even answered. They can see who’s calling, what services the customer has previously used and any issues experienced. Call activity is logged automatically in CRM and notes are updated if taken.

With these great innovations, it’s a surprise more companies are not making the switch, said Rosenfeld. One main reason is because there’s been a lack of access to emergency services like 911. Businesses love saving money but not losing access to the fire and police departments.

According to Fox affiliate WXIN, however, some areas in the U.S. have new high-speed systems that allow emergency officials to make phone calls, send text messages or distribute emails to people subscribed to the IP-based system.

But what about reaching officials? Rosenfeld reported that there’s a new option that supports phone capabilities from a single IP-based interconnection and provides access to emergency services. Whether a company uses cloud communications, VoIP or SIP trunking, this new option connects emergency calls via the PSTN. It also creates access in locations where cell coverage is poor or where a phone number is needed that’s not tied to a specific provider or place.

VoIP has emerged as the new standard for enterprise communication, and vendors (such as Telephone Magic Inc.) offer the media gateways and other solutions to ensure seamless and reliable integration of IP-based communication regardless of an organization’s size or its current telecommunications environment.

(via Sangoma)

Buy Cisco IP Phones WHOLESALE at Telephone Magic!

 

Cisco IP phones sip hosted IP-PBX platform telephones Unified IP VoIP

Cisco IP Phones – VoIP Telephones

Cisco IP phones 6900 7900 8900 9900 Unified IP SPA500 SPA300 SIP telephones Series VoIP
 Click below for more information about each Series of Cisco IP phones:
Cisco Unified IP Phones offer the high-quality, reliable communications your business needs every day. They also add new capabilities that increase your ability to collaborate within the workplace.
Thanks to network integration, these phones are easy to install, manage, and update. Our broad portfolio can help you improve productivity, foster collaboration, and reduce operating expenses.
Cisco 6900 Series IP telephones

Cisco 6900 Unified IP Phones

Cisco 6900 Unified IP Phones Series is designed to improve productivity, foster collaboration, and reduce operating expenses with simplified, fully featured, and cost-effective communications that deliver a superior user experience. Get affordable, reliable voice and video communications with a user- and eco-friendly endpoint. 
More Information
 Cisco 6900 IP phones quote

Cisco 7900 Series IP telephones

Cisco 7900 Unified IP Phones

Cisco Unified IP Phones 7900 Series provides IP phones with color liquid crystal display (LCD), including dynamic soft keys for call features and functions. The 7900 Series also supports information services, including Extensible Markup Language (XML) capabilities to extend IP phone systems. They have the capability to customize XML-based services to let users access a variety of information, such as stock quotes, employee directories, and web content.
More Information Cisco 7900 IP phones quote

Cisco 8900 Series IP telephones

Cisco 8900 Unified IP Phones

Cisco Unified IP Phones 8900 Series use interactive multimedia communications and advanced features, including high-performance video, with the Cisco Unified IP Phone 8900 Series. This series is an ideal solution for knowledge workers, managers, and administrative staff. Interactive features of the Cisco Unified IP Phone 8900 Series include video communications of up to 30 frames per second (with built-in cameras on select models), high-resolution 5-inch color displays for easy viewing, high-definition voice (HD Voice), and tricolor illuminated LED line and feature keys.
More Information Cisco 8900 IP phones quote

Cisco 9900 Series IP telephones

Cisco 9900 Unified IP Phones

Cisco Unified IP Phone 9900 Series advance the pace of decision making and enhance user experience with high-performance business video and wireless communications. This series delivers high-quality, advanced interactive multimedia communications in a design that is both user- and eco-friendly. The 9900 IP Phones Series features interactive video, a large backlit, vibrant high-resolution 640 x 480 pixel fully-adjustable color display with touchscreen, Built-in 802.11a/b/g Wireless-fidelity (Wi-Fi) radio, dual standard USB 2.0 ports which support wired headsets, high-definition voice (HD voice), and much more.
More Information Cisco 9900 IP phones quote

SPA500 IP phones spa500 series sip telephone

Cisco SPA500 IP Phones Series

Cisco SPA500 IP Phones Series are designed to improve and simplify communications across your entire company. From the lobby to the break room, these phones offer enough features for everyone from executives and cubicle workers to staff on your manufacturing floor. Your employees stay productive, and enjoy reliable access to voice and data communications wherever they go, but your costs stay low.
More Information Cisco SPA500 IP phones quote

Cisco SPA300 Series IP telephones

Cisco SPA300 IP Phones Series

Cisco SPA300 IP Phones Series NEW – Affordable, reliable, and easy to use, the Cisco SPA 300 Series IP Phones is a portfolio of basic IP phones supported with the Cisco Unified Communications 300 Series and Cisco Unified Communications 500 Series, part of the Smart Business Communications System (SBCS); and hosted IP telephony systems.
More Information Cisco SPA300 IP phones quote

Cisco IP conference phones unified ip conferencing telephone units

Cisco Conference Phones

Cisco Unified IP Conference Phones combines state-of-the-art speakerphone conferencing technologies with award-winning Cisco voice communication technologies. The net result is a conference room phone that offers superior voice and microphone quality, with simplified wiring and administrative cost benefits. These full-featured, IP-based, hands-free conferencing telephone units are designed for use on desktops, in conference rooms, and in executive suites.
More Information Cisco Conference Phones quote

Polycom SoundStation Duo Conference Phone – Both Analog and IP – GREAT Investment Protection!

 Polycom conference phone audio conferencing telephone unit

Polycom SoundStation Duo
Audio Conferencing Phone

SoundStation Duo conference phone unit dual mode analog/IP audio conferencing telephone

The only dual-mode conference phone for small and midsize rooms

The Polycom SoundStation Duo conference phone is a dual-mode analog/IP conferencing telephone provides exceptional deployment flexibility and best-in-class investment protection.  Designed for small to midsize rooms, SoundStation Duo is easy to set up and use. And, it delivers Polycom’s legendary audio performance. In VoIP environments, the SoundStation Duo conference phone delivers the most robust, standards-based interoperability in the industry.
Polycom HD Voice technology. Full-duplex audio. The latest in echo cancellation and resistance to interference from mobile phones and other wireless devices. These features and more help the SoundStation Duo conference phone deliver unrivaled group-conferencing experiences without distractions.

Polycom SoundStation Duo provides:

  • Best-in-class investment protection – operates in analog telephony environments and supports the migration to VoIP
  • Proven & Secure Wireless Transmission
  • The broadest VoIP interoperability – compatible with a broad array of SIP call platforms to maximize voice quality and feature availability while simplifying management and administration
  • Strong, robust SIP software – leverages the most advanced SIP endpoint software in the industry, with advanced call handing, security, and  provisioning features
  • Lower deployment and administration costs – Web-configuration tool makes setup simple and eliminates the need for a boot server
  • Investment protection

SoundStation Duo Features:

  • Support for analog and IP telephony platforms
  • Interoperable with leading SIP-based PBX and softswitch platforms
  • 24×7 reliability with automatic failover from IP to analog
  • Easy administration with no boot server required
  • Up to 10-foot (3-meter) microphone pickup range. Optional expansion microphones for even larger room coverage
  • Polycom HD Voice technology
  • 2.5mm port for connection to mobile phones and PCs for Internet dialing

Mitel IP Phones – VoIP Telephones

Revolutionary changes have occurred in the telecommunications and information technologies. Mitel is at the leading edge of convergence between these fields with their Voice over Internet Protocol (VoIP) phones.
Avaya 5420 VoIP Phone
The difference between a VoIP system and a traditional system is that VoIP systems are digital and traditional ones are analog. When you speak into a VoIP phone, your voice is converted to an electronic signal which is then broken down into packets, compressed, and sent toward their final destination by various routes depending on the most efficient paths on your data network or the internet. At the receiving end, the packets are reassembled, decompressed and converted back into a voice signal by hardware and software.

The Mitel VoIP phones we carry are supported on Mitel PBX platforms. For more information on these feature-rich phones, please click on the links below. Please note – these VoIP telephones are NOT compatible with other non-Mitel VoIP equipment.

Mitel 5324 IP phone - 5300 Series IP telephones

Mitel 5300 Series VoIP Phones

The 5300 series of VoIP phones for Mitel PBX platforms represents the cutting edge in Voice over IP technology. Packed with all the business communications features one expects in a high-end business phone, Mitel went even further and provided enhanced features with an intuitive user-interface to make these phones very user-friendly. With up to 48 programmable feature buttons, these VoIP phones give you full control over your telecommunications environment.More Information

Mitel 5224 IP Phone - 5200 Series IP telephones

Mitel 5200 Series VoIP Phones

The 5200 series of VoIP phones for Mitel PBX platforms represents the cutting edge in Voice over IP technology. Packed with all the business communications features one expects in a high-end business phone, Mitel went further and provided enhanced features with an intuitive user-interface to make these phones very user-friendly. With up to 24 programmable feature buttons, these VoIP phones give you full control over your telecommunications environment.More Information

If you already have a Mitel PBX and are looking for a “wholesale direct” source for your Mitel IP phones, Supersets, system cards, etc., be sure to visit our website for more information.